Community WFM is fully certified to deliver extended value to ShoreTel’s reseller partners and end-user customers.

DALLAS, TX., July 31, 2017 – Workforce Management Software Group (WFMSG) today announced that its Community workforce management system has completed interoperability certification via the ShoreTel TechConnect program and

(PLANO, TX – September 23, 2016) The WorkForce Management Software Group, Inc., (WFMSG) a leading provider of workforce management solutions and services and OnviSource a leading provider of workforce optimization and customer experience management (CXM) solutions, recently announced a new partnership that integrates their Community™

Community 4.2 further revolutionizes how companies plan, staff and execute their workforce optimization strategies.

DALLAS, TX., March 24, 2017 – Workforce Management Software Group (WFMSG) today announced the newest release of Community WFM, an industry leading software application that provides contact centers a new and innovative